Privacy Policy

Chartwise ("we," "us," or "our") provides web analytics tools designed to help marketing teams understand how visitors interact with their websites. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using Chartwise, you agree to the practices described here.

Information we collect

When you create a Chartwise account, we collect basic information such as your name, email address, and company name. When Chartwise is installed on a website, it collects anonymized visitor data including page views, session duration, referral sources, and general location at a city level. Chartwise does not use cookies and does not collect personally identifiable information about your website visitors.

How we use information

We use account information to provide and improve our service, communicate with you about your account, and respond to support requests. Website analytics data is used solely to generate the dashboards, reports, and insights available within your Chartwise account. We do not sell visitor data to third parties, and we never use your data to train external models.

Data retention

Account information is retained for as long as your account remains active. Analytics data retention depends on your plan, as outlined on our pricing page. You can request deletion of your account and associated data at any time through your account settings or by contacting our support team.

Sharing your information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with trusted service providers who help us operate Chartwise, such as hosting and payment processors, under strict confidentiality agreements. We may also disclose information if required by law.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information. To exercise any of these rights, reach out through our support team and we will respond within 30 days.

Cookies and tracking

Chartwise's own website may use minimal first-party cookies for essential functionality, such as keeping you logged in. We do not use third-party advertising cookies on our own site or within the Chartwise product.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website. Continued use of Chartwise after changes take effect constitutes acceptance of the updated policy.

Contact us

If you have any questions about this Privacy Policy or how we handle your data, our support team is available to help.

This privacy policy is placeholder content included for design purposes. Replace it with your own policy before launching. Consider having it reviewed by a legal professional to ensure it accurately reflects your data practices and complies with applicable laws in your region.